Standard set of dashboards includes various graphs, trends and calculations based on your product mix (feedback campaigns). Get full overview of performance of your teams and individual agents. See conversion rates on feedback, etc.
Moreover, Staffino can prepare advanced dashboards with KPIs relevant for your managers and supervisors. The business analytics and structure behind Staffino dashboards is extremely flexible and can be customized for any specific requirements you may have. You can also feed real-time dashboard data on different levels of command.
ST .. Features
Request feedback from your customers in the most effective and engaging wa...