Custom Feedback Campaign

Choose any set of questions and metrics together. Create your own rules and question flows. Different trigger points can activate different feedback campaigns (surveys). You won’t be limited what you can ask your customers.

ST .. Features

Custom Feedback Campaign

Choose any set of questions and metrics together. Create your own rules an...

CX Metrics

Select some of the standard CX metrics or create your own. Incorporate the...

Customer to Employee Feedback

Turn cold anonymous surveys into personal interactions. Customer to Employ...

Feedback Management

Managers and supervisors can use various tools to work with c...

Data Interpretation

Standard set of dashboards includes various graphs, trends and calculation...

Employee Engagement

This optional module provides each agent with an interface where they can...

Email, Text Message (SMS), WhatsApp & Viber Feedback Requests

Request feedback from your customers in the most effective and engaging wa...

Integration

Staffino is an independent cloud based CX solution that works as an add-on...

Other

There’s much more to Staffino. To see if Staffino meets your requirements,...

Staffino .. ST

Custom Feedback Campaign

ST .. Features

Custom Feedback Campaign

CX Metrics

Customer to Employee Feedback

Feedback Management

Data Interpretation

Employee Engagement

Email, Text Message (SMS), WhatsApp & Viber Feedback Requests

Integration

Other

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