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Tag: Real-Time Reporting

Blog by 2Ring - Jun 05, 2025

The Importance of Real-Time Reporting and Alerting in the CX Journey: An Interview with Kevin Schleising and Kris Hall

High-quality support from contact centers often determines whether a customer stays or switches to a competitor. There are many technologies that help ensure the smooth operation of contact centres, but it’s crucial for them to choose both a suitable platform to build on and a reliable real-time reporting and alerting solution. Read More...


2RING DASHBOARDS & WALLBOARDS BLOG CX FIVE9 REAL-TIME REPORTING