News

This document outlines upcoming (June 7, 2025) changes to 2Ring's pricing for Self-Hosted Subscriptions (affecting only migration pricing) and Cloud Subscriptions for Webex Contact Centers (requiring a transfer to a new SKU). Read More...

2Ring Dashboards & Wallboards (DW) v9.2.2 is available as of March 30, 2025. ​We strongly encourage all customers to take advantage of the 9.2.2 release and upgrade. Read More...

2Ring Dashboards & Wallboards (DW) v9.2 is available as of Nov 29, 2024. ​We strongly encourage all customers to take advantage of the 9.2 release and upgrade. Read More...

Earlier this year we released our Agent Power Tool that has enabled Call Centers to provide the relevant KPIs (Key Performance Metrics) to the team members without utilizing the full screen window of the Browser. Read More...

High-quality support from contact centers often determines whether a customer stays or switches to a competitor. There are many technologies that help ensure the smooth operation of contact centres, but it’s crucial for them to choose both a suitable platform to build on and a reliable real-time reporting and alerting solution. Read More...

Given the speed at which things evolve today, businesses are investing heavily in technologies to stay competitive and deliver top performance. In the world of contact centers — no matter what platform or software you use — real-time alerting should be a critical part of your setup. Read More...

At 2Ring, we recognize the invaluable role that our partners and resellers play in delivering value to our joint customers. As we have become cloud centric and continue to innovate with AI, enhance our support, we are more committed than ever to strengthening our support for resellers. Read More...

This Announcement is intended to assist Customers and authorized resellers with transitioning the Customer from the Affected Software Program Release to alternative 2Ring platforms and technology and to help the Customer understand how 2Ring can assist with such transition and any associated migration of your existing configuration and data. Read More...