Visual graphic depicting the 2Ring Dashboards & Wallboards integration with Cisco UCCX, UCCE, PCCE

 

Dashboards & Wallboards ..

Measure your KPIs & Deliver Data to Every Screen


2Ring Dashboards & Wallboards is a software solution that empowers business users and supervisors in contact centers to deliver information in real-time to every screen. Get flexible real-time reporting and dashboarding for your call center.

Information means data from multiple data sources and built using various content types. Cisco® Contact Center data (all platforms), CUCM huntgroups (Cisco CallManager), and ServiceNow® belong among the most often used data sources, but the application supports many additional data sources (Amazon Connect, Five9®, the Genesys Cloud CX™ and Genesys Engage™ platforms, Salesforce®) and is flexible enough for business users to add or change pictures, web-content, include weather information and forecasts or YouTube videos and streams on the fly.