News

Press Release
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2Ring Gadgets for Cisco Finesse v8.0

New suite of apps to manage contacts and speed dials – there is no need to use 2Ring Phone Services – Contact Center Edition to provide address-books and contact management. Read More...
Press Release
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Important Announcement: The Time to Upgrade 2Ring Gadgets for Cisco Finesse is Now

This is vital information concerning the need to for some of our customers to move forward with an upgrade of 2Ring Gadgets for Cisco Finesse. Read More...
Press Release
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2Ring Gadgets for Cisco Finesse v5.3 - Soft Phones

2Ring Gadgets for Cisco Finesse® (GA) v5.3 is available as of today and this release significantly enhances 2Ring integrations of Cisco Finesse with Microsoft Dynamics, Salesforce®, and ServiceNow®. Read More...
Press Release
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2Ring Phone Services v7.6.6 - Salesforce Integration for CUCM

2Ring Phone Services (IPPS) v7.6.6 is available as of today. This release introduces the long awaited integration of Cisco® Call Manager (CUCM) with Salesforce®, so a call-center like integration for companies and departments that are not yet ready to move to a full contact center experience delivered by Cisco Contact Center Express or Enterprise. Read More...
Blog
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CRM Integrations Blog #3: How to Integrate Cisco with Salesforce – Supervisor’s Perspective

This blog mostly focuses on a supervisor's experience when a Cisco Contact Center is specifically integrated with Salesforce utilizing Mixed Mode. Read More...
Press Release

End-of-Sale, End-of-Life, and End-of-Maintenance Announcement for 2Ring Compact Agent (CA)

This Announcement is intended to assist Customers and authorized resellers with transitioning the Customer from the Affected Software Program Release to alternative 2Ring platforms and technology and to help the Customer understand how 2Ring can assist with such transition and any associated migration of your existing configuration and data. Read More...
Press Release

End-of-Life Announcement for 2Ring Gadgets for Cisco Finesse v 5.2.x, 5.3.x, and 6.x Releases

This Announcement is intended to assist Customers and authorized resellers with transitioning the Customer from the Affected Software Program Release to alternative 2Ring platforms and technology and to help the Customer understand how 2Ring can assist with such transition and any associated migration of your existing configuration and data. Read More...
Press Release

2Ring Gadgets for Cisco Finesse v7.0

In this newest release, all native parts of the solution run on Linux. Windows nodes are no longer needed. This also means that this release comes with a brand-new deployment app, enhanced High Availability (HA) handling, and more efficient performance management. Read More...