2Ring Gadgets v1.6 and 2Ring Compact Agent v1.3

2Ring Gadgets for Cisco Finesse Cisco Finesse Compact Agent Gadgets New Release UCCE UCCX

What’s new in 2Ring GADGETS for Cisco Finesse v1.6?

New Features

  • MS AD (Active Directory) search is much much faster now
  • Enhanced dialing rules (more control over the transformation of a telephone number before dialing)
  • Bug Fixes – memory leaks fixed

What’s new in 2Ring COMPACT AGENT v1.3?

New Features

  • Added localization support – it is possible to add more localization files
  • Currently shipping with English, Canadian French, German, and Russian localization