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News

Press Release
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2Ring Gadgets for Cisco Finesse v6.1 - Red Hat

2Ring Gadgets for Cisco Finesse (GA) v6.1 is available as of today and this release introduces a change in the container orchestration tool – from Docker to Kubernetes. This means that customers have two Linux flavors to choose from – Red Hat Enterprise Linux or Linux Ubuntu. Read More...
Press Release
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2Ring Gadgets for Cisco Finesse v5.3 - Soft Phones

2Ring Gadgets for Cisco Finesse (GA) v5.3 is available as of today and this release significantly enhances 2Ring integrations of Cisco Finesse with Microsoft Dynamics, Salesforce, and ServiceNow. Read More...
Press Release
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2Ring Gadgets for Cisco Finesse v5.2

2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, Packaged UCCE, Hosted, and Cisco WebEx Contact Center Enterprise). Read More...
Blog
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CRM Integrations Blog #2: How to Integrate Cisco with Salesforce - Agent's Perspective

This blog is part of our larger blog series focused on integrating Cisco contact centers with CRM and Service Desk applications. Read More...
Blog
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New Blog Series from 2Ring: CRM Integrations in Cisco Contact Centers

Welcome to a brand-new blog series from 2Ring that will provide you with consistent insights into integrating CRM system(s) within Cisco Contact Centers. Read More...
Blog
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How to Affordably Integrate your Applications with a Cisco Contact Center

2Ring is proud to announce Amazon Connector for 2Ring Dashboards & Wallboards. Read More...
Blog
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How to integrate Cisco Contact Center with the tools/applications that agents use?

There are three approaches to handling agents' user experience in a Cisco contact center. Learn how to set up integrations. Read More...