2Ring Fabby! Beta is here!
While 2Ring Dashboards & Wallboards (DW) provides real-time visibility and same-day performance metrics, it is not designed for historical analysis. 2Ring Fabby, built on Microsoft Fabric®, fills this gap by offering:
- Data Storage and ETL (Extract Transform Load) Pipeline Continuously Managed by 2Ring
- Prebuilt Historical Reports with drill down details, drill throughs, dynamic filters, Y/Y or M/M or W/W comparisons, time analysis and cross filtering
- Easy onboarding for users familiar with Microsoft Power BI®
Deeper Insights .. Get the Full Picture. Cloud-Based Real-Time Reporting & Alerting for Contact Centers
2Ring Dashboards & Wallboards is a business user-friendly real-time reporting and alerting solution that supports multiple cloud-based contact center platforms, including: Amazon Connect, Genesys Cloud CX, Five9, NICE CXone, and Webex Contact Center. Discover our flexible solution and see how 2Ring’s powerful dashboard solution can take your cloud contact center to new heights!
Improve CX, boost agent productivity, and get actionable insights into your enterprise with 2Ring Dashboards & Wallboards! Request a demo session with a 2Ring product expert or get access to our public demo environment and try our solution out for yourself!
The Best Wallboard for Contact Centers: Dashboards & Wallboards 9.0 ..
We are incredibly excited to announce a brand-new major release of 2Ring Dashboards & Wallboards! Version 9.0 introduces many features and truly takes realtime reporting and realtime alerting in contact centers to an entirely new level. Some of the much-anticipated highlights of this latest release are: Real-time interactive sorting and filtering in grids, live layout previews when hovering over layout names, simple drilldowns, personalized layouts, and much much more. We invite you to read the #pressrelease so you can learn all about the game-changing enhancements v9.0 brings to the modern contact center.
2Ring: Enhancing CCTRs since 2001 ..
2Ring, a Cisco® Preferred Solution Partner, has been active in the field of services for contact centers and IP telephony since 2001. We have twice ranked among the fastest growing IT companies according to Deloitte Technology Fast 50 CE (2008, 2010). We have been also ranked us as one of the top 1000 fastest-growing companies in Europe for the year 2020. Our EMEAR headquarters is in Bratislava, Slovakia, and the North American office, serving customers from North and South America and the APAC region, is in Sacramento, California.
Try our Dashboards & Wallboards for free. Access the demo environment ..
Transform your contact center data into actionable insights with 2Ring Dashboards & Wallboards! Ready to visualize your contact center’s performance, in real-time? Try it for free and access our demo environment to see the power of live data-driven decision-making. With customizable, intuitive and easy-to-use dashboards, unlock the potential of your contact center like never before. Don’t wait – explore our Dashboards & Wallboards today.
Our Dashboards & Wallboards are compatible with Amazon Connect, Cisco UCCX/UCCE/PCCE, Five9, Genesys Cloud CX, and Webex Contact Center.
2Ring Successfully Passes ISO/IEC Certification ..
2Ring is pleased to announce that 2 Ring, spol. s r.o, the parent company of 2Ring America, Inc., that produces 2Ring software solutions, has successfully passed and been certified to be in compliance with the ISO/IEC 27001:2022 Standard. This information security management certification applies to 2Ring’s production and sale of software products, and establishes that 2Ring has sufficiently strong safeguards in place to protect data when conducting business with our clients, partners, and stakeholders. Read the press release to learn more.