2Ring Compact Agent v1.4 – Release Notes
2Ring Gadgets for Cisco Finesse Cisco Finesse Compact Agent Release Notes UCCE UCCX
by 2Ring · Aug 19, 2014
What’s new in 2Ring Compact Agent v1.4?
New Features
- Hosting a layout from 2Ring Dashboards & Wallboards (DW) or any other web application on top of the COMPACT AGENT window. Please note that this hosted application has to support iFrames.
![Dashboards & Wallboards Layout hosted in Compact Agent window](https://www.2ring.com/wp-content/uploads/2022/05/Compact-Agent-v1.4-Release-Image-1.png)
- Delivering automation via a new workflow engine. This engine reacts to these events: 1) new call has arrived, 2) call data was updated, 3) call has ended, and 4) a message from an external component has been received; and in this initial release, the engine is able to perform the following two actions: 1) make a new call and 2) post a message to the app it is hosted by.
![Image of graphic used to denote press release.](https://www.2ring.com/wp-content/uploads/2022/04/2204_2Ring_Web_PRESS-RELEASE_720x800px_02.png)