Data from Many Data Sources
2Ring Dashboards & Wallboards provides connectors for multiple standard data sources including ServiceNow (SNOW), Cisco Contact Center Express (UCCX), Enterprise (UCCE - including Packaged UCCE), CUCM (CallManager - to show performance and real-time data about extensions and hunt groups), Cisco Unity (how many voicemails are waiting for agents to handle), Staffino (how many "thank yous" your agents received), Amazon Connect, Genesys PureEngage, and Salesforce. It should also be noted that a single instance of 2Ring Dashboards & Wallboards can be connected to multiple data sources, and customers have access to all of the connectors listed above.
If your app/system is not listed, please contact us. 2Ring Dashboards & Wallboards provides multiple options for bringing external data / content to your layouts by using SQL scripting or by embedding 3rd party web-based content.
DW .. Features
Data from Many Data Sources
2Ring Dashboards & Wallboards provides connectors for multiple standar...
Create and Adjust on the Fly
2Ring Dashboards & Wallboards is a fully web-based tool that is availa...
Notifications and Alerts
Notifications available with Color Changes, Blinking, E-Mail and Audible A...
Merging and Summing Metrics
With 2Ring Dashboards & Wallboards, it is possible to for example crea...
Bookmarkable Layouts - Permalinks
If you use a certain layout often, bookmark it for a window or full-screen...
Tenants - Business Units
Create tenants (business unit silos) within the system so tenants would no...
Use 2Ring Data for IFTTT actions
2Ring Dashboards & Wallboards provides audible, and visual alerts, but...
Embed Layouts to Other Apps
2Ring Dashboards & Wallboards makes it easy to embed your layouts to o...
Azure AD Authentication Support
There is the option to authenticate users using Azure AD (cloud) credentia...
Integrate Dashboards & Wallboards with Appspace
Take the amazing capabilities of 2Ring Dashboards & Wallboards to the...