Use the potential of Cisco desk and soft phones in full
Empower your staff with a powerful contact search
Get all the available contacts to the place where you expect them to be – the phone and make it easy to search all the corporate contacts through a web portal.
Save time thanks to advanced caller identification
Know who is calling you, and get notified about missed calls via email.
Leverage Cisco IPT infrastructure for PA broadcasts
Leverage the existing Cisco IP telephony infrastructure for PA broadcasting, where Cisco® IP Phones can serve as a source (microphone) and also as speakers for PA broadcasts. This alone can save you extensive cabling/wiring jobs in the office.
Add Basic Contact Center Features to CUCM
If you are not yet ready to make the transition to a full contact center, you can start by using 2Ring Phone Services for adding some of the call center features to your CUCM. Learn more in our blog post here. On top of that, 2Ring Dashboards & Wallboards can be used to provide real-time data about CUCM extensions and Hunt Groups.