Gadgets for Cisco Finesse
The Ultimate Supervisor’s Cockpit
Significantly enhance experience of agents and supervisors on all of the Cisco contact center platforms (UCCX – Express, UCCE – Enterprise incl. Packaged). Automate repetitive tasks, provide alerts and notifications (RONA, Calls in Queue, ..), connect agents to back office and remote experts, or even integrate Cisco Finesse with all the tools that the agents use (including Salesforce, MS Dynamics CRM, ServiceNow and other SQL based systems).
Learn now how to create a truly unified workspace and a seamless Cisco agent desktop experience using 2Ring Gadgets for Cisco Finesse.