Not Chained to a Single CRM System
Create a truly unified workspace for agents as well as for supervisors by integrating Cisco® Contact Center with multiple business applications (e.g. Salesforce®, SAP®, MS Dynamics CRM, ServiceNow®, SugarCRM®, and any SQL-based data source). Don't let your agents juggle multiple application windows anymore.
Impressive ROI with Small Footprint
Make a decision that makes economic sense. Generally speaking, this solution pays for itself in less than 12 months. Please contact us if you would like to use our ROI tool to see your savings.
Choose the deployment speed and bundle that are right for you. 2Ring Gadgets for Cisco Finesse® are offered in three bundles (with no penalties for moving from standard to enhanced or premium bundle at a later date), with no base / server license, and with min order size of 10 seats.
Did you know? The first release of 2Ring Gadgets was part of the first deployment of Cisco Finesse® in Europe - with Cisco® Unified Contact Center Enterprise v8.5.3.
On Cisco's Price List, Part of Solutions Plus
Enhance your Cisco® Customer Journey platform with a solution that is built, further developed and supported by 2Ring, a Cisco Preferred Solution Partner. On top, select a solution that all Cisco Resellers can offer from Cisco's price list (CCW).
Cisco Finesse API
Use a solution built around Cisco Finesse® API, the present and future for all Cisco® Contact Center platforms. 2Ring always develops on top of Cisco's platforms with the goal to enhance (and not to replace) what Cisco provides to its customers out of the box.
Cisco Compatible / Seamless Upgrades
Enjoy peace of mind since 2Ring Gadgets for Cisco Finesse® are Cisco® Compatible - Cisco UCCX / UCCE 11.x and 12.x and 2Ring is always there to test our solutions with upcoming Cisco Finesse releases, to make sure that our Gadgets are prepared once you are ready to upgrade your Cisco Contact Center.
You are at the Wheel
Have your say. We at 2Ring listen and update product roadmaps based on feedback from our customers, resellers, and prospects. If we currently do not offer a feature that would help your contact center, please let us know! Contact us.