2Ring Dashboards & Wallboards is a software solution that empowers business users and supervisors to deliver information in real-time to every screen.
Boards, views, layouts created in 2Ring Dashboards & Wallboards are then:
- Displayed 24×7 on large TV screens in contact centers or break-rooms,
- Embedded inside of agent & supervisor desktop applications,
- Embedded inside of Microsoft Teams channels or Cisco Webex spaces,
- Floating on top of all the application windows via the use of 2Ring Power Tool. This is often used when agents work inside of a CRM system or use multiple applications. A small window with 2Ring Power Tool shows the agent a personalized layout with KPIs and delivers visual and audible alerts about important events,
- Accessible via a preferred browser on individual workstations (and mobile devices) of agents, supervisors, or even managers who are not part of the contact center.