Five9 Promotes 2Ring to the Prominent “Select ISV Partner” Level
Announcement Dashboards & Wallboards Five9 Five9 Connector News Press Release
Sacramento and San Ramon, CA | September 4, 2025 — 2Ring is proud to announce an expansion of its partnership with Five9, a pioneer in the CX and cloud contact center space. Building on its role as a Five9 ISV partner since 2021, 2Ring has now entered into a new reseller agreement with Five9 and reached the Select ISV Partner status. This new step enables Five9 customers to directly subscribe to the 2RingDashboards & Wallboards SaaS offer through Five9. With this announcement, 2Ring further cements its reputation as a premier provider of real-time reporting and alerting analytics services, allowing Five9 customers to make 2Ring a critical component of their enterprise contact center operations.
2Ring Dashboards & Wallboards is a solution designed to provide Five9 contact center leaders, supervisors, and agents with real-time visibility into the performance of their call and contact centers. This powerful solution offers several key benefits, including:
- Access to real-time statistics/KPIs/metrics on large screens in contact centers, or on the go — accessible on desktops, tablets, and even mobile devices
- Unlimited number of customizable views tailored to executives, supervisors, and agents alike
- Customizable alerting and notification workflows that allow the end-user to always be in-the-know
- The ability for customers to integrate data from 3rd party CRMs (e.g. Salesforce®, ServiceNow®) into their Dashboards & Wallboards layouts
“2Ring has been proud to partner with Five9 since 2021, and this new reseller agreement represents an important next step in our journey together,” said Tom McCain, President of Sales at 2Ring. “By bringing 2Ring Dashboards & Wallboards directly into the Five9 ecosystem, we’re making it easier than ever for organizations to unlock the power of real-time insights. We’re excited about the future success this expanded partnership will bring for our companies and customers.”
By making 2Ring Dashboards & Wallboards available as part of its product portfolio, Five9 is providing its customers with a proven, ready-to-deploy solution that complements the Five9 Intelligent CX Platform.
“Five9 values the strong relationship we’ve built with 2Ring over the years. By now offering 2Ring Dashboards & Wallboards as part of our portfolio, we’re giving customers access to a proven and capable real-time reporting and alerting solution that complements the Five9 platform”, said Amanda Miller, Director of ISV Partnerships at Five9. “This expansion of our partnership reflects our shared commitment to helping organizations deliver seamless and impactful CX.”
About Five9
Five9 empowers organizations to create hyper-personalized and effortless AI-driven customer experiences that deliver better business outcomes. Powered by Five9 Genius AI and our people, the Five9 Intelligent CX Platform is trusted by 3,000+ customers and 1,400+ partners globally. The New CX starts here and it’s at the heart of every winning experience. For more information, visit https://www.five9.com/
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About 2Ring
2Ring has been innovating and developing contact center add-on applications since 2001. With hundreds of satisfied customers in over 60 countries and an NPS score above 93, 2Ring always strives to deliver exceptional service and a value-driven solution portfolio to our clients with the goal of maximizing their CX. Visit www.2ring.com for more information.
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