2Ring Dashboards & Wallboards for NICE CXone

Connecting 2Ring’s versatile real-time reporting solution to the NICE CXone platform allows businesses to easily stay on top of important contact center and service desk events. It ensures that everyone stays in the know and delivers a state-of-the-art customer experience without any unnecessary interruptions. Businesses benefit from visually appealing dashboards that are accessible even on-the-go and on devices that employees prefer. They can also set up alerts to be delivered via email, text, or IM messages (many major IM clients are supported already, including Webex, WhatsApp, Slack, Discord, and Microsoft Teams), to mention a few.