2Ring launches integration with ServiceNow to deliver Real-Time insights and Proactive Alerting

2Ring Dashboards & Wallboards Announcement Integration Press Release ServiceNow

by 2Ring · Jan 23, 2026

Sacramento, CA — January 23, 2026 – 2Ring today announced a new integration with ServiceNow, empowering organizations to monitor key metrics and KPIs in real time through 2Ring Dashboards & Wallboards. This collaboration brings actionable insights and faster decision-making to ServiceNow customers, helping teams stay ahead of SLAs and improve operational efficiency.

As a ServiceNow Build Partner, 2Ring now offers a live dashboarding solution that analyzes and visualizes customer data, available in the ServiceNow Store.

2Ring Dashboards & Wallboards transform static reports into dynamic, interactive views. By consolidating critical metrics into a single interface, it eliminates data silos and manual reporting. With proactive alerting, teams can respond faster, reduce inefficiencies, and deliver measurable results such as:

  • Lower service costs
  • Faster resolution times
  • Higher customer satisfaction

Unlike traditional reporting tools, 2Ring provides real-time visualizations tailored for ServiceNow, with a user-friendly interface and rapid deployment.

“By integrating 2Ring Dashboards & Wallboards with the ServiceNow AI Platform, we’re making it easier than ever for organizations to unlock the power of real-time, actionable insights. We’re excited about the opportunities this integration creates for our joint customers,” said Michal Grebac, Director of Strategic Sales & Marketing at 2Ring.

As a ServiceNow Build Partner, 2Ring develops and distributes applications, integrations, AI agents, and tailored configurations for the ServiceNow AI Platform. These solutions, available on the ServiceNow Store, enhance platform capabilities to meet B2B-specific needs.

About 2Ring

Since 2001, 2Ring has been innovating and delivering contact center add-on applications to organizations worldwide. Trusted by hundreds of customers globally and with an established presence in more than 60 countries, 2Ring delivers value-driven solutions focused on maximizing customer experience. This long-term commitment to quality and customer success is reflected in an NPS score above 93. Learn more at www.2Ring.com

ServiceNow, the ServiceNow logo, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries.  

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