For Cisco Customer Journey
For Cisco Unified Communications
For DW .. By Platform
Please fill in the form below to open a new ticket.
If your layouts do not show any stats, to speed up handling of this ticket, please login to the DW configuration tool, go to Calculations -> Connectors -> click on the connector name on the left and send us screenshots of the general, license, and diagnostics tabs from the right hand side. Please also include screen shots of the processes tab in task manager from the SQL and Application servers sorted by highest memory utilization first.
(screenshot showing error in Event Viewer)
Priority 1 and 2 incidents must always be reported by telephone and that the more descriptive my submission is, the faster 2Ring can help.