Summer EMEA partners’ webinars
Summer is often a quieter period for some organisations, making it the perfect time to explore new ideas, discover underutilized capabilities, and prepare for the months ahead.
To stay connected throughout the summer, we’ve prepared a series of short webinars covering historical reporting, feature adoption, and real-world business scenarios. Join us to gain practical insights, improve operational visibility, and learn how other organizations are getting more value from their contact center data and tools.
ARCHIVE: Webinar 2: Feature Adoption: Unlock More from Your Contact Center
📅 July 21, 2026 at 11:00 CEST
Many organizations use only a fraction of the capabilities available in 2Ring Dashboards & Wallboards. This session focuses on feature adoption and practical ways to improve contact center management, operational visibility, and team responsiveness using tools you may already have.
What you’ll learn:
- Alerting and notifications
- Integrations and automation
- Layout optimisation
- Operational workflows
- Practical examples and best practices
If you’d like to receive a copy of the 1st webinar’s recording, please reach out to your 2Ring account manager.
Webinar 3: From Data to Decisions: Real Business Scenarios
📅 September 8, 2026 at 11:00 CEST
Join an interactive session focused on real customer challenges, operational discussions, and practical examples of how organizations use data to improve decision-making and drive better outcomes.
What you’ll learn:
- Real-world use cases and success stories
- Common operational challenges
- Partner experiences and discussions
Registration for this webinar will open soon.
Keep an eye on this page or your inbox for upcoming registration details.
ARCHIVE: Webinar 1: Beyond Real-Time: Historical Reporting for Webex Contact Center
📅 Previously held on June 30, 2026 at 11:00 CEST
Discover how historical reporting complements real-time monitoring by helping organizations understand trends, identify recurring issues, and make more informed operational decisions.
What you’ll learn:
- Real-time vs. historical reporting
- Trend analysis and operational visibility
- Understanding recurring performance issues
- Practical reporting examples
If there are specific topics or reporting challenges you’d like us to cover, please answer the optional questions in the registration form. Your feedback will help us tailor the session to your needs.
If you’d like to receive a copy of the 1st webinar’s recording, please reach out to your 2Ring account manager.