.. Features

Advanced Wrap-Up Forms and Guiding Scripts

Advanced Wrap-Up Forms and Guiding Scripts

Agents can fill out the form from the call’s start as the application navi...

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Correctly Filled Out Data

Correctly Filled Out Data

Built-in support for entry validation doesn’t allow agents to submit the f...

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Agent Guidance

Agent Guidance

A well-formed questionnaire guides agents through the shortest path to get...

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Variability of Data Entering

Variability of Data Entering

The application helps speed up and simplify agents’ work by allowing them...

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Agent Evaluation

Agent Evaluation

It is possible to assign points to every answer so that the number of poin...

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Sophisticated Reporting

Sophisticated Reporting

The application stores recorded data in a database that is independent fro...

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