PS .. Overview

Phone Services .. PS

Juice Up Your UC

An application package for Cisco IP Telephony offering corporate and personal directories, advanced caller identification, alerting, paging, texting, black listing, phone locking, basic call reporting (including hunt-groups), silent monitoring, and much more.

PS .. Overview

PS .. Overview

2Ring Phone Services (PS) is a package of advanced services enhancing the potential of Cisco IP telephony.

The services are accessible through Cisco IP phones, Cisco Jabber, IP Communicator, MS Outlook, web browser, or a combination of all.

The solution is pre-approved to co-reside on Business Edition 6000 (BE6K) and 7000 (BE7K), and available for Cisco Unified Communications Manager (CUCM) 5 - 12.x.

Use the potential of Cisco desk and soft phones in full  

2Ring Phone Services significantly enhances the user experience with Cisco IP telephony - CUCM by re-introducing some of the features that users were used to with legacy systems. Learn more about the features that are part of 2Ring Phone Services (PS) here.

Empower your staff with a powerful contact search  

Get all the available contacts to the place where you expect them to be – the phone and make it easy to search all the corporate contacts through a web portal.

Save time thanks to advanced caller identification  

Know who is calling you, and get notified about missed calls via email. 

Leverage the existing Cisco IPT infrastructure for PA broadcasts  

Leverage the existing Cisco IP telephony infrastructure for PA broadcasting, where Cisco IP Phones can serve as a source (microphone) and also as speakers for PA broadcasts. This alone can save you extensive cabling/wiring jobs in the office

Add Basic Contact Center Features to CUCM  

If you are not yet ready to make the transition to a full contact center, you can start by using 2Ring Phone Services for adding some of the call center features to your CUCM. Learn more in our blog post here. On top of that, 2Ring Dashboards & Wallboards can be used to provide real-time data about CUCM extensions and Hunt Groups.

Pinned ..
2Ring Phone Services v7.6.6 - Salesforce Integration for CUCM
Press release   Jan 08, 2021 :   2Ring Phone Services v7.6.6 - adding Salesforce screen-pop for CUCM (basic telephony), additional contact details part of speed-dials, .. More
Pinned ..
2Ring Phone Services v7.6.4
Press release   Sep 24, 2019 :   2Ring Phone Services v7.6.4 - create users manually, faster reports, ignore button added to CLID, speed dial enhancements, .. More
Pinned ..
CUCM Connector v6.1.1 for 2Ring Dashboards & Wallboards
Press release   Mar 10, 2017 : More
Pinned ..
Adding Basic Contact Center Features to CUCM
Blog   Feb 12, 2014 :   If you need to monitor your staff or if you need to provide a bit of desktop automation for them, but you are not yet ready to go with a Contact Center, take a look at adding 2Ring Phone Services to your CUCM. More
2Ring Dashboards & Wallboards v8.3.1
Press release   Jun 03, 2021 :   Dashboards & Wallboards release 8.3 introduces support for a new connector for Genesys Cloud and various other usability enhancements. More