For Cisco Customer Journey
For Cisco Unified Communications
For DW .. By Platform
Compact Agent .. CA
Including sign in as mobile agent support and support for sign out reason codes.
Including sign in as mobile agent support and support for sign out reason...
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Handle incoming call & display call related data including complex and...
Support for all major browsers (IE 8+, Firefox, Chrome, and Safari)
Agent state management incl. support for reason codes