AC .. General
Call Accounting .. AC
2Ring Call Accounting (AC) is a very advances and flexible call logging and billing application providing statistics, phone call summaries, and other detailed call information that will help find answers to questions like:
- How much does a certain user spend on calls?
- How much does a certain site spend on calls?
- What users rarely answer their phone?
- What are the most frequently called numbers?
- Is the operator's invoice right?
2Ring Call Accounting can also split charges among sites / branches / departments, or it can offer prepared data to other information systems for processing.
Approved to co-reside on Business Edition 6000 (BE6K) and 7000 (BE7K), and available for Cisco Unified Communications Manager (CUCM) 9-12.x.
Our requirements for call costing have grown with the growth of the company and have gradually outgrown ATECO’s offering. Based on a market analysis, we decided to switch to 2Ring CALL ACCOUNTING which completely meets our needs and is also ready to grow with us to additional markets.
Call Center Manager, EXIM Tours
2Ring Call Accounting comes with very flexible configuration settings, and as such it simplified our searches for particular calls, but most importantly, it allowed us to re-introduce the rebilling of telco costs to the bank’s subsidiaries.
Department Manager of IT Finance & Governance, Slovenská sporiteľňa (Member of Erste Group)