2Ring Product Portfolio

2Ring offers solutions for Unified Communications and Customer Journey (contact & call center products). Please read a short overview of each solution and if it sounds like something that might help you, schedule a demo or continue your research on a product page of the given product.

Essential Power Pack

Significantly enhance experience of agents and supervisors on all of the Cisco contact center platforms (UCCX - Express, UCCE - Enterprise incl. Packaged). Automate repetitive tasks, provide alerts and notifications (RONA, Calls in Queue, ..), connect agents to back office and remote experts, or even integrate Cisco Finesse with all the tools that the agents use (including Salesforce, MS Dynamics CRM, ServiceNow and other SQL based systems).

Learn now how to create a truly unified workspace and a seamless Cisco agent desktop experience using 2Ring Gadgets for Cisco Finesse.

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Complex Telco Costs Analysis Made Simple

A tool for managing telco costs and also the time employees spend on the phone. User access rights ensure that managers can review calls made by subordinates, while staff can only review their own calls. All the information can be accessed when needed through a user friendly web user interface or delivered as scheduled directly to users' inboxes.

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Juice Up Your UC

An application package for Cisco IP Telephony offering corporate and personal directories, advanced caller identification, alerting, paging, texting, black listing, phone locking, basic call reporting (including hunt-groups), silent monitoring, and much more.

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Reduce Call Times (and Learn More)

Knowing the needs of your clients is key to successful business. 2Ring Scripts & Forms allows contact center agents to record structured information about interactions with clients in real-time.

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