Calabrio WFM Integration with Gadgets for Cisco Finesse (Demo Video)

Calabrio WFM Integration with Gadgets for Cisco Finesse

This brief overview gives you insight into how Calabrio WFM (Workforce Management) integrates into 2Ring Gadgets for Cisco Finesse. Supervisors, as well as agents, can see their schedules from Workforce Management right inside of our 2Ring Dialog Gadget, all without ever having to leave Cisco Finesse.