The 2Ring Power Tool for our Dashboards & Wallboards allows agents and supervisors to customize layouts and adjust the window size to accommodate a given screen or laptop resolution. The user has the option to dock the Power Tool anywhere on the screen, in addition to having the advantage of the app window itself being continuously displayed on top of all other currently running programs.
Configuring Alerts & Notifications with Dashboards & Wallboards
ur 2Ring Dashboards & Wallboards come equipped with powerful options to completely customize your alerts and notifications. Determine thresholds for KPIs and assign the desirable color to display and flash once a certain threshold is reached.
2Ring DW supports a Variety of Data Sources
2Ring Dashboards & Wallboards provide unrivaled flexibility, offering connectors for various data sources, including all Cisco contact centers platforms, and many others.