2RING SALES TERMS

Updated March 31, 2021

THESE 2RING SALES TERMS (THESE “TERMS”) CONSTITUTE THE ENTIRE AGREEMENT BETWEEN THE APPLICABLE 2RING ENTITY SPECIFIED IN SECTION 7(a) BELOW AND THE CUSTOMER (“CUSTOMER”) PURCHASING 2RING'S OR ANY OF ITS AFFILIATES' SERVICES (COLLECTIVELY, “2RING SERVICES”) AND/OR LICENSES TO 2RING'S OR ANY OF ITS AFFILIATES' SOFTWARE PRODUCTS AND RELATED DOCUMENTATION (COLLECTIVELY, “2RING PRODUCTS”). 2RING WILL NOT BE BOUND BY ANY TERMS OF CUSTOMER'S ORDER THAT ARE IN ADDITION TO OR INCONSISTENT WITH THE TERMS HEREIN. ACCEPTANCE BY CUSTOMER OF THESE TERMS WILL BE DEEMED MADE AT THE EARLIER OF CUSTOMER'S (1) ACCEPTANCE OR ACKNOWLEDGMENT OF RECEIPT OF THESE TERMS WITHOUT WRITTEN REJECTION THERETO, (2) PLACEMENT OF A PURCHASE ORDER WITH 2RING THAT REFERS TO A VALID 2RING QUOTATION WHICH QUOTATION REFERENCES THESE TERMS, OR FAILURE TO EXPRESSLY REJECT THESE TERMS IN SUCH PURCHASE ORDER, OR (3) FAILURE TO DELIVER TO 2RING WRITTEN NOTICE OF ITS EXPRESS REJECTION OF THESE TERMS WITHIN FIVE (5) DAYS FOLLOWING RECEIPT OF 2RING'S ORDER ACKNOWLEDGMENT THAT REFERENCES THESE TERMS IF CUSTOMER HAS EXPRESSLY REJECTED THESE TERMS IN THE PURCHASE ORDER PLACED BY CUSTOMER.  THESE TERMS ALSO CONTAIN AN AGREEMENT TO ARBITRATE IN SECTION 7(c) BELOW WHICH WILL REQUIRE CUSTOMER TO SUBMIT CLAIMS CUSTOMER HAS AGAINST US TO BINDING AND FINAL ARBITRATION.  IF CUSTOMER DOES NOT AGREE TO ALL OF THESE TERMS, CUSTOMER SHOULD NOT PURCHASE THE 2RING SERVICES OR 2RING PRODUCT LICENSES.

  1. General: These Terms apply to all quotations, purchase orders, and acknowledgments relating to 2Ring Services and licenses to 2Ring Products sold to Customers.  Acceptance of any Customer order by 2Ring is made only on the express condition that these Terms shall govern.  2Ring’s failure to object to provisions contained in any communication from Customer will not be deemed a waiver of any provision herein. Any additional or different terms proposed by Customer are hereby deemed material, are objected to, and are rejected by 2Ring unless specifically accepted in a signed writing by an authorized representative of 2Ring.

  2. Taxes, Payment: All prices are exclusive of all withholding, excise, sales, use and similar taxes, fees, or charges in each case imposed now or in the future by any governmental authority on the transactions or amounts payable hereunder (collectively, “Taxes”).  Customer shall make payment without reduction for any such Taxes (including withholding taxes) or, if 2Ring is required to pay any such Taxes, Customer agrees to reimburse 2Ring for all such Taxes at the time of sale or promptly thereafter.  Terms of payment are net thirty (30) days from date of invoice.  All payments will be made in U.S. dollars unless otherwise specified in 2Ring’s invoice.  All payments are non-refundable and non-cancellable to the maximum extent permitted by applicable law.  2Ring has the right to charge interest on late payments at the rate of 1.5% per month, or the maximum amount allowed by law, if lower, from the due date until paid. If Customer’s financial condition changes or Customer’s payment history makes it advisable, 2Ring may at any time change payment terms, including, without limitation, requiring payment prior to delivery.  If any proceeding is brought by or against Customer under bankruptcy or insolvency laws, 2Ring has the right to cancel any outstanding orders.

  3. Cancellation and Rescheduling: An order may not be rescheduled or cancelled by Customer within thirty (30) prior to the delivery date confirmed by 2Ring.  Customer may reschedule or cancel any order prior to such thirty (30) day period, subject to the payment by Customer to 2Ring of 2Ring's then-current rescheduling or cancelation charges.  If Customer cancels any order, Customer will have no rights to receive any ordered 2Ring Services or 2Ring Products.

  4. Delivery; Risk of Loss; Acceptance: All sales are made Ex Works (Incoterms 2000) 2 Ring Spol. s r.o.’s (“2 Ring Spol”) plant or shipping point designated by 2Ring.  2Ring Products will be delivered by posting them on 2 Ring Spol's server located outside the U.S. (“2Ring Server”) and emailing the access information to Customer (“Access Email”).  Customer will have fourteen (14) days from receipt of the Access Email to download the 2Ring Products from the 2Ring Server (“Electronic Transmission”).  Risk of loss to 2Ring Products shall pass to Customer upon Electronic Transmission of the 2Ring Product.  Customer will be responsible and will reimburse 2Ring for any shipping or other charges incurred by 2Ring, including, as applicable, transportation charges and all Taxes, duties, and any other governmental assessments applicable to any shipment or Electronic Transmission of the 2Ring Product, and Customer shall be responsible to provide insurance against loss or damage. In the event of any default by Customer, 2Ring may decline to make further delivery or provision of 2Ring Products or 2Ring Services without in any way affecting 2Ring's rights under these Terms. Notwithstanding anything contained in these Terms, Customer acknowledges and agrees that all delivery and performance dates are estimates only.  All 2Ring Products and 2Ring Services will be deemed accepted upon delivery and Customer waives any right of revocation. 

  5. Proprietary Rights: 2Ring and its affiliates and suppliers retain ownership of all patents and other intellectual property rights in and to: (a) the 2Ring Products and underlying technology (including, without limitation, the object and source code therein) and related documentation and (b) any and all tools, materials, know-how and other intellectual property used to provide the 2Ring Services.  Any deliverables provided by 2Ring pursuant to the 2Ring Services are owned by 2Ring and licensed to Customer on the same terms as the associated 2Ring Products, except to the extent otherwise agreed in a signed writing by an authorized representative of 2Ring.  Customer’s use of 2Ring Products will be subject to the terms of the 2Ring license agreement or 2Ring subscription agreement accompanying the applicable 2Ring Product, the terms for which are available at www.2Ring.com/Legal, or such other similar agreement agreed in a signed writing by Customer and an authorized representative of 2Ring (each such 2Ring license agreement, 2Ring subscription agreement, or other similar agreement, as applicable, the “2Ring Product License Agreement”). In the event of any conflict, ambiguity, or inconsistency between these Terms and the applicable 2Ring Product License Agreement, the terms of the 2Ring Product License Agreement shall govern but solely with respect to the subject matter thereof.

  6. Assignment: Customer shall not assign or transfer these Terms or any rights or obligations hereunder, by operation of law or otherwise, without the prior written consent of 2Ring.  Any assignment in violation hereof shall be void.

  7. Governing Law & Dispute Resolution

    a. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms. The table set forth below specifies, based on the country in which the Customer is primarily resident or headquartered, the 2Ring entity with which Customer is contracting and the applicable law, arbitration venue, and arbitration rules that shall be applicable to these Terms (without regard to any conflict of laws principles that would require application of the laws of another jurisdiction). 

    Customer’s Country of Primary Residence/ Headquarters

    2Ring Contracting Entity & Address

    Governing Law of the Agreement

    Arbitration Venue

    Arbitration Rules

    North and South America, APAC

    2Ring America, Inc.

    3626 Fair Oaks Blvd. Suite 100

    Sacramento, CA 95864, USA

    State of California, United States of America

    Santa Clara County, California, United States of America

    JAMS Comprehensive Arbitration Rules and Procedures

    Rest of the World (i.e., outside North and South America, APAC)

    2 Ring, spol s.r.o.

    Plynarenska 5

    821 09 Bratislava 2

    Slovak Republic

    State of California, United States of America

    Santa Clara County, California, United States of America

    JAMS Comprehensive Arbitration Rules and Procedures


    b. Before resorting to formal dispute resolution in accordance with Section 7(c), 2Ring encourages Customer to first contact 2Ring directly to seek a resolution by reaching out to Customer Support at support@2Ring.com.

    c. Except as otherwise provided in Section 7(d), Customer and 2Ring agree that any and all disputes or claims that may arise between Customer and 2Ring relating in any way to these Terms, the 2Ring Services, or 2Ring Products, shall be resolved exclusively through final, binding and confidential arbitration (“Agreement to Arbitrate”) at the applicable arbitration venue as set forth in the table in Section 7(a) above. The arbitration shall be conducted under the applicable rules as set forth in the table in Section 7(a) above, as such rules are then prevailing, provided that the arbitrator and the parties shall comply with the following: (a) the arbitration shall be conducted by telephone, online and/or be solely based on written submissions, the specific manner shall be chosen by the party initiating the arbitration; (b) the arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties; and (c) any judgment on the award rendered by the arbitrator shall be binding, final, and confidential, and may be entered in any court of competent jurisdiction. 

    d. Notwithstanding anything in these Terms to the contrary, to the extent Customer has in any manner violated or threatened to violate any of 2Ring’s intellectual property rights, 2Ring may seek injunctive or other appropriate relief in any state or federal court with competent jurisdiction in any country, including in the State of California, United States of America, and Customer consents to the personal jurisdiction and exclusive venue in such courts.
  8. Limited Warranty: 2Ring Services shall be performed in a professional and workmanlike manner (“2Ring Services Limited Warranty”). Customer’s sole and exclusive remedy and 2Ring’s entire liability for a breach of the 2Ring Services Limited Warranty will be for 2Ring to use commercially reasonable efforts to re-perform the nonconforming 2Ring Services; provided that Customer notifies 2Ring in writing of the nonconformity within thirty (30) days of the performance of such 2Ring Services along with a description of the nature of the nonconformity. Any such re-performance will not extend the 2Ring Services Limited Warranty.  Notwithstanding the foregoing, 2Ring shall have no liability or obligation for any services provided by anyone who is not authorized in writing by 2Ring to provide the 2Ring Services.  2Ring Products and related documentation are only subject to the warranty (if any) in the applicable 2Ring Product License Agreement. Except for the express warranty stated in THIS Section 8 AND ANY EXPRESS WARRANTY STATED IN THE 2RING PRODUCT LICENSE AGREEMENT, ALL 2RING SERVICES, 2RING products, AND DELIVERABLES are provided “AS IS” AND “AS AVAILABLE” without warranty of any kind, WHETHER EXPRESS, IMPLIED, OR STATUTORY. 2RING EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, INTEGRATION, COURSE OF CONDUCT, AND COURSE OF DEALING.  CUSTOMER ACKNOWLEDGES AND AGREES THAT IT HAS RELIED ON NO WARRANTIES NOT EXPRESSLY SET FORTH OR EXPRESSLY REFERENCED IN THIS SECTION 8.

  9. Limitation of Liability: 2RING SHALL NOT BE LIABLE FOR COSTS OF PROCUREMENT OF SUBSTITUTE SERVICES, PRODUCTS, OR DELIVERABLES, NOR FOR ANY LOSS OF BUSINESS, LOSS OF USE OR OF LOSS OF DATA, INTERRUPTION OF BUSINESS, LOST PROFITS OR LOST GOODWILL, OR FOR INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING OUT OF OR RELATED TO THE 2RING SERVICES, DELIVERABLES, OR 2RING PRODUCTS, OR THESE TERMS, EVEN IF 2RING HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. 2RING’S TOTAL CUMULATIVE LIABILITY TO CUSTOMER ARISING FROM OR RELATED TO THESE TERMS SHALL IN NO EVENT EXCEED, WITH RESPECT TO: (A) THE 2RING SERVICES, THE PRICE PAID BY CUSTOMER FOR SUCH 2RING SERVICES, OR (B) 2RING PRODUCT, AS SET FORTH IN THE 2RING PRODUCT LICENSE AGREEMENT. CUSTOMER ACKNOWLEDGES AND AGREES THAT 2RING'S AFFILIATES AND SUPPLIERS SHALL NOT HAVE ANY LIABILITY UNDER THESE TERMS.

  10. Export Control: 2Ring Products, deliverables, technical data and/ or information provided by 2Ring hereunder may be subject to U.S. export control laws and regulations, and may be subject to export or import regulations in other countries. Customer agrees to comply strictly with all such laws and regulations and obtain all required licenses to export, re-export, or import the 2Ring Products, deliverables, technical data and information provided hereunder.

  11. Force Majeure: 2Ring will not be liable for any failure, delay, or default in performance, if caused by: an act of war, revolution, civil unrest, hostility or sabotage; act of God or nature; epidemic or pandemic; electrical, internet, data center, or telecommunication outage that is not caused by 2Ring; government ordered restriction or cessation of activity, or any requirements of law; or other event outside the reasonable control of 2Ring.


  12. Entire Agreement:
    These Terms, together with any 2Ring Product License Agreement, constitutes the entire agreement between 2Ring and Customer, and supersedes all previous communications, course of dealing representations and agreements, whether oral or written, between Customer and 2Ring with respect to the subject matter hereof. These Terms may not be modified, supplemented, qualified, or interpreted except in writing signed by Customer and an authorized representative of 2Ring, which signatures may be transmitted by electronic means. The failure by 2Ring to enforce at any time any of the provisions in these Terms will in no way be construed as a waiver of such provisions.  If any provision of these Terms is unenforceable as written, the remainder of these Terms will remain in effect and the unenforceable provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable. Any rule of construction to the effect that ambiguities are to be resolved against the drafting party will not be applied in connection with the construction or interpretation of these Terms.  The term “including” means “including without limitation”.