2Ring Gadgets for Cisco Finesse is a vital extension for all Cisco Finesse deployments. Offered in three bundles, the gadgets are a solution of great value especially if you are looking to integrate Cisco Contact Center with multiple information systems, improve collaboration among agents, enable alerts and notifications, and connect remote experts and back office workers to agents and thus to customers with the goal of improving customer satisfaction, comfort and first call resolution.
The solution is available to all contact centers using Cisco Finesse including Cisco Unified Contact Center Express v10+ and Enterprise (UCCE) v9+ (including Packaged UCCE).
2Ring Browser Gadget
2Ring ToolBar Gadget
2Ring Ticker Gadget
2Ring Dialog Gadget
2Ring Orchestrator (Workflow) Gadget
2Ring SCRIPTS&FORMS (part of the enhanced and premium bundle)
2Ring DASHBOARDS&WALLBOARDS (part of the enhanced and premium bundle)
2Ring PRECISION SKILLING (part of the enhanced and premium bundle)