Tag / Category

Tag: Customer Satisfaction

Blog by 2Ring - Jul 29, 2015

Getting in touch with remote experts

irst-call resolution is a mantra in many modern contact centers. Serving the customer well the first time she calls is the best way to maintain exceptionally high customer satisfaction. It is therefore almost a must for an agent to be able to answer all questions and fulfill all needs. Or is it? Read More...


2RING GADGETS FOR CISCO FINESSE BLOG CUSTOMER SATISFACTION GADGETS UCCE UCCX