SF .. General

Agents always stress important information, read all the required disclaimers, and ask the right questions.

Shortening the time necessary for call handling and recording call results into a CRM system or into a SQL database.

Improving the quality of campaign results or of inbound calls by introducing precisely recorded data in a very well-structured form. Providing the results of finished campaigns for evaluation and the selection of further steps to be taken.

Collecting data for a detailed overview of the needs communicated by clients contacting the contact center.

Choose the deployment speed and bundle that are right for you. 2Ring Scripts & Forms is part of the two of the three bundles of 2Ring Gadgets for Cisco Finesse, with no base / server license, and with min order size of 10 seats.

Enhance your Cisco Customer Journey platform with a solution that is built, further developed and supported by 2Ring, a Cisco Preferred Solution Partner. On top, select a solution that all Cisco Resellers can offer from Cisco's price list (CCW).

Enjoy peace of mind since 2Ring Scripts & Forms are Cisco Compatible - Cisco UCCX11 and UCCE11 and 2Ring is always there to test our solutions with upcoming Cisco Finesse releases - to make sure that our Gadgets are prepared once you are ready to upgrade your Cisco Contact Center.

Have your say. We at 2Ring listen and update product roadmaps based on feedback from our customers, resellers, and prospects. If we currently do not offer a feature that would help your contact center, please let us know! Contact us here.