Enables communication between a team leader and a team member (agent) about any topic related to AgentBalance parameters and data.
We can help customers to run their operations on employee and team level with our online knowledgebase and personalized consultancy:
Constantly updated set of common scenarios that team leaders deal with
Searchable online and hard-copy database of recommended solutions and activities built on industry best practices
Analysis of internal processes and their correlation with the knowledgebase
Standardized or customized consultancy sessions and trainings based on real-life results
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