2Ring COMPACT AGENT is an alternative agent desktop to Cisco Finesse for all deployments of Cisco Contact Centers (Express, Enterprise, Packaged UCCE). It is built on top of Cisco Finesse API. What’s new in v3.2?
2Ring, a Cisco Preferred Solution Developer, has been active in the field of services for contact centers and IP telephony since 2001. 2Ring is mostly known for 2Ring GADGETS for Cisco Finesse – a solution that creates a truly unified workspace for contact center agents, improves collaboration within the contact center, and via the use of 2Ring COMPACT AGENT, also brings back-office and remote experts within agents’ reach. However, Cisco Resellers should explore the entire suite of 2Ring solutions, which, besides 2Ring GADGETS for Cisco Finesse and 2Ring COMPACT AGENT, also includes 2Ring DASHBOARDS & WALLBOARDS, 2Ring SCRIPTS & FORMS, 2Ring PHONE SERVICES, 2Ring BUSINESS FAX and 2Ring CALL ACCOUNTING. For further info, please visit www.2Ring.com and/or reach out to us via any of the contacts listed here.