2Ring CALL ACCOUNTING v5.0 has been released (Hunt Groups)
April 18, 2017

2Ring CALL ACCOUNTING v5.0 adds reporting for CUCM (Cisco Unified Communications Manager) hunt groups.

New Features

  • Improved Reporting Performance
    • Built-in reports now load faster than in the past.
  • Rewrote Report Scheduler
    • The new scheduled does not use PHP anymore.
  • Added an Improved License Check
    • The actual licensing does not change, and the solution is still licensed by the number of extensions registered in CUCM.
  • Added Three Brand New Hunt Group Reports:

Call List Report

2Ring CALL ACCOUNTING v5.0 - Call List View

Summary by Called Number

2Ring CALL ACCOUNTING v5.0 - Summary By Called Number

Summary by Pilot Number

2Ring CALL ACCOUNTING v5.0 - Summary by Pilot Number

About 2Ring

2Ring, a Cisco Preferred Solution Partner, has been active in the field of services for contact centers and IP telephony since 2001. 2Ring is mostly known for 2Ring GADGETS for Cisco Finesse – a solution that creates a truly unified work space for contact center agents, improves collaboration within the contact center, and via the use of 2Ring COMPACT AGENT, also brings back-office and remote experts within agents’ reach. However, Cisco resellers should explore the entire suite of 2Ring solutions, which, besides 2Ring GADGETS for Cisco Finesse and 2Ring COMPACT AGENT, also includes 2Ring DASHBOARDS & WALLBOARDS2Ring SCRIPTS & FORMS2Ring PHONE SERVICES2Ring BUSINESS FAX and 2Ring CALL ACCOUNTING. For further info, please visit www.2Ring.com.​

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