CALL ACCOUNTING (CA)
TAS
Complex Telco Costs Analysis
Made Simple
2Ring CALL ACCOUNTING (CA) is a very advances and flexible call logging and billing application providing statistics, phone call summaries, and other detailed call information that will help find answers to questions like:
  1. How much does a certain user spend on calls?
  2. How much does a certain branch spend on calls?
  3. What are the most frequently called numbers?
  4. Is the operator's invoice right?
A total of 23 reports are available and it is common to create new reports or to customize current reports on request. CALL ACCOUNTING can also serve as a managerial tool. It can split charges among branches or departments, or it can offer prepared data to other information systems for processing. It is possible to import electronic bills from telco providers or to processes CDR (Call Detail Record) data generated by your call control system.
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 Content Editor ‭[1]‬

 
2Ring CALL ACCOUNTING (CA) provides simple and efficient tools to manage telco costs effectively throughout whole enterprise. It helps managers:
  • To monitor phone expenses of the entire company, bring more transparency in phone bills and help with the selection of tariff programs.
  • To access data of various employee categories: managers, department heads, and regular employees, based on defined user access rights.
  • To distinguish between private and company calls.
  • To receive automatic reports via e-mail.


Is Independent from the Call Control System
Even in completely diverse environments, for calculating a call’s cost as well as for reporting, 2Ring CALL ACCOUNTING (CA) is the only tool that you will ever need. 2Ring CA supports RADIUS and SysLog CDR's to provide call logging and call accounting for companies with Cisco Unified Communications Manager, Avaya IP Office, and many other commonly used call control systems.

Includes Support for Cell Phones
Nowadays, a unified view of a company’s telecommunication costs is not possible without covering employees’ cell-phones. Therefore, besides supporting data from all types of IP PBX and TDM PBX, 2Ring CA includes support for the automatic import of detailed telco bills from cell phone providers. Managers not only see costs related to the desk phones, but also cell phone spending.

Links Data from the Company’s IS
External data about users and cost centers (such as the name of the called or calling party, accounting/project codes, etc.) are read from your IS (Active Directory, LDAP, any other IS such as SAP, MS CRM, ..) and displayed in 2Ring CA’ interface. Users do not have to look up anything and all information is within hand’s reach, while administrators do not have to re-input any data in 2Ring CA.

Includes 23 Reports
2Ring CA comes with a very strong reporting package. Every report can be further adjusted by the time, price list used, call type (incoming, outgoing, external), cost center, call category, and many other variables. The final report can be saved and scheduled for automatic receipt as an e-mail.

Is Purely Web Based
Even your company’s administrators will fall in love with 2Ring CA because there is no need to install any additional software on employees’ PCs.

Works with User Roles and Rights
With 2Ring CA’s support for unlimited depth of corporate hierarchy, managers see information about the calls of subordinates, while subordinates cannot see the calls of their managers. Moreover, access to individual sets of reports can be granted to all employees.

Is International
2Ring CA allows simultaneous operation in different languages so every user may set his own language preference. 2Ring CA supports the use of multiple currencies and multiple regions, each with its own calendar.

Resolves Phone Calls Travelling Through More Than One System
In complex telephony environments, a call can be routed through several call control systems, and thus every system generates its own record about the call. With 2Ring CA is able to associate these records together and display the call as one record within reports, while 2Ring CA does not forget the calls' complete routing history.

Is Virtual Ready
No problem deploying 2Ring CA to VMware server or to Microsoft HyperV.

 

 

 Case Studies

 
  • ELTODO EG
    ELTODO EG, a.s. was looking for a call accounting solution for its own operations but also for a newly built hotel in the capital of the Czech ...

    read more
  • Slovenská sporiteľňa (Member of Erste Group)
    Because of the high complexity of the telco cost rebilling, the IT Finance & Governance department decided to make this reoccurring process much more effective with the deployment of a functional call accounting solution. ...

    read more
  • EXIM Tours
    EXIM Tours was looking for a centralized solution that would handle its existing environment of multiple internal VPNs with ease, and be able to provide call costing for outbound calls in multiple local currencies. ...

    read more
 

 Documents

 
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 Documents

 
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 Compatible Technologies

 
Compatible Technologies
  • 2Ring TAS v3.2 completed Avaya Compliance testing with IP Office 7.0
  • An overview of 2Ring CALL ACCOUNTING can also be found in the solutions catalog that’s part of the Cisco Developer Network Marketplace.
 

 Content Editor ‭[2]‬

 
 

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QUESTIONS
Jaroslav Orság
Technology Consultant
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