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Blog by 2Ring - Jan 05, 2023
CRM Integrations Blog #3: How to Integrate Cisco with Salesforce – Supervisor’s Perspective
This blog mostly focuses on a supervisor's experience when a Cisco Contact Center is specifically integrated with Salesforce utilizing Mixed Mode. Read More...
BLOG CISCO FINESSE GADGETS GADGETS FOR CISCO FINESSE PCCE SALESFORCE SUPERVISOR UCCE UCCX
Press Release by 2Ring - Nov 28, 2022
2Ring Gadgets for Cisco Finesse v6.2 – Usability Enhancements
2Ring Gadgets for Cisco Finesse® (GA) v6.2 is available as of today. This 6.2 release introduces many agent, supervisor, and even administrator experience enhancements. Read More...
CISCO CISCO FINESSE GA GADGETS GADGETS FOR CISCO FINESSE NEW RELEASE PCCE SUPERVISOR UCCE UCCX
Press Release by 2Ring - Jan 16, 2017
2Ring Gadgets for Cisco Finesse v3.1 is here!
2Ring Gadgets for Cisco Finesse version 3.1 is available as of today. Read More...
2RING GADGETS FOR CISCO FINESSE CX NEW RELEASE PCCE RELEASE NOTES SUPERVISOR UCCE UCCX
Blog by 2Ring - Nov 16, 2015
Supervisor to Agent Broadcast Messaging in Cisco Finesse
Having well informed agents is always a good thing. A well informed agent is quicker to respond, less stressed, provides more accurate answers and the customer experience is better too. And that is what we all are ultimately looking for, right? Read More...
2RING GADGETS FOR CISCO FINESSE BLOG CISCO FINESSE CX GADGETS SUPERVISOR UCCE UCCX