News Room
2Ring Dashboards & Wallboards v8.8
2Ring Dashboards & Wallboards v8.8 is available as of today. An unrestricted access to a public demo environment can be requested here, and as always, you can request a live demo or walk-through at www.2Ring.com/Webex. Read More...
2RING DASHBOARDS & WALLBOARDS AMAZON CONNECT CISCO DASHBOARDS & WALLBOARDS FIVE9 GENESYS NEW RELEASE REALTIME ALERTING REALTIME REPORTING RELEASE NOTES WEBEX CONTACT CENTER
2Ring Dashboards & Wallboards: How Real-Time Reporting Can Improve the Customer Experience just as much as the Agent/Employee Experience
The very nature of customer experience, the way the consumer interacts with different types of businesses, institutions, and enterprises has changed drastically in the past three years. Common face-to-face interactions have been replaced by virtual contact, video calls, web chats, and conversational AI Read More...
BLOG CUSTOMER EXPERIENCE CX DASHBOARDS REALTIME ALERTING REALTIME REPORTING WALLBOARDS
Are your Agents “Working from Home”? – Introducing the 2Ring Power Tool
Earlier this year we released our Agent Power Tool that has enabled Call Centers to provide the relevant KPIs (Key Performance Metrics) to the team members without utilizing the full screen window of the Browser. Read More...
DASHBOARDS & WALLBOARDS DW LAYOUTS POWER TOOL REALTIME ALERTING REALTIME REPORTING
2Ring Launches Dashboards & Wallboards for Five9 Intelligent Cloud Contact Center
2Ring Dashboards & Wallboards delivers business-user-friendly real-time reporting and alerting capabilities. Business unit administrators, contact center supervisors, and other types of users in need of flexible dashboards can utilize 2Ring to easily create layouts combining various data sources and content for others to use and enjoy. Updating layouts, modifying calculations, and sharing views with other managers can all be done without involving IT. It is intuitive, simple, and easy-to-do. Read More...
DASHBOARDS DASHBOARDS & WALLBOARDS DW FIVE9 REALTIME ALERTING REALTIME REPORTING WALLBOARDS
UCCE Connector v5.3.2 for 2Ring Dashboards & Wallboards
The 5.3.2 release of our (Packaged) UCCE connector for 2Ring Dashboards & Wallboards is available as of today. Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CISCO CX LAYOUTS REALTIME ALERTING REALTIME REPORTING RELEASE NOTES UCCE
2Ring Dashboards & Wallboards v4.5.2
A new minor release of 2Ring Dashboards & Wallboards. Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE LAYOUTS NEW RELEASE REALTIME ALERTING REALTIME REPORTING RELEASE NOTES
A new UCCX Connector for 2Ring Dashboards & Wallboards v4.5.1 has been released
We are proud to announce that as of today, 2Ring Dashboards & Wallboards v4.5.1 includes a new version of the connector for Cisco Unified Contact Center Express (UCCX) edition. Read More...
2RING DASHBOARDS & WALLBOARDS CISCO CONTACT CENTER SOLUTIONS LAYOUTS NEW RELEASE REALTIME ALERTING RELEASE NOTES UCCX
2Ring Dashboards & Wallboards v4.5
We are jumping from 4.2.1 to 4.5. So, what’s new in 2Ring Dashboards & Wallboards v4.5? Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CISCO CCTR NEW RELEASE REALTIME ALERTING REALTIME REPORTING RELEASE NOTES
2Ring Dashboards & Wallboards v4.2
What’s new in 2Ring Dashboards & Wallboards v4.2? Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CISCO CONTACT CENTER LAYOUTS NEW RELEASE REALTIME ALERTING REALTIME REPORTING RELEASE NOTES