2Ring is incredibly excited to announce a brand new major #release of #2RingCX #Dashboards & #Wallboards! Version 9.0 introduces many #features and truly takes #realtimereporting and #realtimealerting in #contactcenters to an entirely new level. Some of the much-anticipated highlights of this latest release are: Real-time interactive sorting and filtering in grids, live layout previews when hovering over layout names, simple drilldowns, personalized layouts, and more. We invite you to read the #pressrelease so you can learn all about the game-changing enhancements v9.0 brings to the modern contact center. 📈🔝😊 Read more: https://lnkd.in/gkJe7FSp #CCTR #CloudContactCenter #CiscoCC #Five9 #WebexContactCenter #GenesysCloud #AmazonConnect #CCTR #UC #UCOMS #Technology #Managment #ContactCenterTechnology #UCCX #UCCE #PCCE #CX #CustomerExperience
2Ring
IT Services and IT Consulting
Every @CiscoCC needs 2Ring®. Providing contact center services & solutions since 2001 #CCTR #CX #UC #UCOMS #CiscoPartner
About us
In an increasingly competitive world, 2Ring understands that it’s vital to offer a world class customer journey in order to retain existing customers and attract new ones. With our seamless integration into Cisco Contact Center & UC technologies you can offer your customers an unrivaled experience & enhanced satisfaction. 2Ring Gadgets for Cisco Finesse – is our market leading solution that creates a truly unified work space for contact center agents. The Gadgets enhance their performance by, offering integration into business critical applications such as CRM & service platforms, improving collaboration within the contact center and offers consistent agent performance and messaging. On top of this our Dashboards & Wallboards highlight real-time analytics, giving the right people the right information at the right time, enabling them to make key business decisions based on facts. We are a truly global organization with dual Headquarters in EMEA & the USA, whilst our ever expanding partner network offers reach into even the most remote of locations. Both our partners & end users alike, have access to our highly skilled DevOps teams ensuring that features and functions of the 2Ring platform are developed with the customer in mind. This allows all three parties to be at the forefront of innovation within the contact center world. In 2018, 2Ring were awarded the Most Innovative Agent Tool by Cisco, which caps a long line of achievements during our 20 year relationship. 2Ring are the highest level Cisco partner for ISVs & were awarded the “Cisco Preferred Solution Partner” status in 2011. 2Ring solutions for Cisco Contact Centers have been added to Cisco’s global price list in 2017. By deploying solutions from the 2Ring portfolio, you can address & solve the three biggest challenges in contact centers. Improving the Customer experience, ensuring consistent agent performance & utilizing the greatest tools to get the best out of your contact center.
- Website
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https://www.2Ring.com
External link for 2Ring
- Industry
- IT Services and IT Consulting
- Company size
- 51-200 employees
- Headquarters
- Bratislava 2
- Type
- Privately Held
- Founded
- 2001
- Specialties
- IP Telephony Applications, Unified Communications, Contact Center Applications, Collaboration, Cisco, Cisco UCCX / UCCE platform, Software Development, Cisco Finesse, Cisco CC ENTERPRISE platform, Cisco CC EXPRESS platform, Reporting, CCTR, Dashboards, Wallboards, CX, UC, Contact Center, Customer Journey, Cisco Partner, and Integration
Locations
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Primary
Galvaniho 15/C
Bratislava 2, 82104, SK
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3626 Fair Oaks Blvd.
Suite 100
Sacramento, CA 95864, US
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Generála Svobody 50
Liberec, 460 01, CZ
Employees at 2Ring
Updates
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2Ring is excited to sponsor NICE’s Interactions 2024, June 10-12! Join us in Las Vegas to dive into the future of Customer Experience and the latest innovations taking it to a whole new level. Register & join us: https://lnkd.in/gVr93r53 #NICEi24 #CustomerExperience #CXone #NICECXone
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We're thrilled to announce that 2Ring will be exhibiting at Cisco Live! this year! 🌟 Join us for an unforgettable experience packed with the latest innovations in #realtimereporting and #realtimealerting for #WebexContactCenter. Don't miss out! Register now to secure your spot! See you there! 🚀 https://lnkd.in/gJfmeDQY #CiscoLive #CiscoLive2024 #CLUS #CiscoPartner #CiscoCC #WebexCC #WxCC #CiscoContactCenter #Dashboards #Wallboards
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Time's ticking! ⏰ Don't forget to secure your spot at #GenesysXperience 2024 in #Denver! Join 2Ring from May 13-15 for an exclusive look at our latest developments in #realtimereporting and #realtimealerting for #GenesysCloud #CX! Reserve your spot now! https://lnkd.in/etJKWTKP #2RingCX #GenesysPartner #GenesysCloudCX #ContactCenterSolutions #Dashboards #Wallboards #UCOMS
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Less than a month left until #GenesysXperience 2024 lights up #Denver! 🎉 Ready to dive into the latest #CX and #realtimereporting trends? Join 2Ring from May 13th - 15th for an in-depth look at our real-time reporting and #realtimealerting solution for #GenesysCloud #CX! 🚀 Don't miss this chance to see how you can efficiently gain #businessinsights with our powerful #Dashboards & #Wallboards. See you there! 😊 #2RingCX #GenesysPartner #GenesysXperience2024 #CCTR #ContactCenterSolutions #UCOMS #GenesysCloud #GenesysCloudCX
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Get ready for an unforgettable show at #GenesysXperience 2024 in #Denver, CO! 🎉 Join 2Ring between May 13th - 15th for a showcase of our real-time reporting and alerting solution tailored for #GenesysCloud #CX! 🚀📊 Don't miss out on this incredible opportunity to revolutionize your business and #contactcenter with #2RingCX. Register now to secure your spot: https://lnkd.in/gpvx2y4q See you there! 😊 #GenesysXperience2024 #RealTimeReporting #GenesysCloudCX #RealtimeAlerting #CustomerExperience #CCTR #GenesysPartner #AppFoundry
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The 4th Thursday in April: Celebrating women and girls in #IT! 👩 This year, we're excited to once again welcome girls interested in #IT. International Women and Girls in IT Day is celebrated every 4th Thursday of April. 👩💻 For a decade now, #Slovakia has embraced Girl's Day, organized by AjTyvIT ➡ https://girlsday.sk/. Its goal? To inspire girls aged 15 to 19 to explore modern tech and the awesome world of #informationtechnology. 🤝 2Ring, with partners Soitron Group, Millennium, and VOID Security Operations Center, are showing the world that IT isn't just for men. Women and girls have a vital role too. 💪 📈 We realize that based on current statistics, that only about 15% of women hold IT positions. That's why we're strongly committed to changing that. Our program will reveal the diversity of IT roles, from coding to project management, and beyond. 😎 More details on this exciting program coming soon. Stay tuned! #girlsday2024 #itgirls #ajtyvit #soitrongroup #2RingCX
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🌟 Exciting News 🌟 We are thrilled to announce that 2Ring is proud to be sponsoring the upcoming #GenesysXperience in 2024! 🎉 Join us on May 13th through the 15th for an amazing conference 🚀 We can't wait to show you our powerful #realtimereporting solution, #Dashboards & #Wallboards, and how it can enhance the performance of your #GenesysCloud #contactcenter. Don't miss out on this incredible opportunity to connect with #2RingCX and others in the industry. See you there! #GenesysXperience2024 #CX #CCTR #UC #UCOMS #ContactCenterSolutions #GenesysPartner 🌐
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2Ring's Brian Mazur delivered an awesome presentation on Monday night at the #WebexContactCenter tech summit in Richardson, TX! Our #2RingCX #Dashboards & #Wallboards deliver powerful and capable real-time reporting and alerting to #Webex #contactcenter. For more information and a custom demo, feel free to reach out to us 😊 #UCOMS #WebexCC #WxCC #CiscoCC #CiscoPartner #WBXCC #ContactCenterSolutions #Realtimereporting
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What a Blast! Yesterday, we had a fantastic Happy Hour Event at the TEXAS Restaurant during the opening day of the #WebexContactCenter tech summit in Richardson! 🎉 Huge thanks to everyone who joined us and made it such a memorable evening! Here's to many more moments like these! 😊🥂 #2RingCX #UCOMS #CiscoCC #WebexCC #WxCC #CiscoPartner #CiscoContactCenter #Dashboards #Wallboards