Is Independent from the Call Control SystemEven in completely diverse environments, for calculating a call’s cost as well as for reporting, 2Ring CALL ACCOUNTING (CA) is the only tool that you will ever need. 2Ring CA supports RADIUS and SysLog CDR's to provide call logging and call accounting for companies with Cisco Unified Communications Manager, Avaya IP Office, and many other commonly used call control systems.
Includes Support for Cell Phones Nowadays, a unified view of a company’s telecommunication costs is not possible without covering employees’ cell-phones. Therefore, besides supporting data from all types of IP PBX and TDM PBX, 2Ring CA includes support for the automatic import of detailed telco bills from cell phone providers. Managers not only see costs related to the desk phones, but also cell phone spending.
Links Data from the Company’s ISExternal data about users and cost centers (such as the name of the called or calling party, accounting/project codes, etc.) are read from your IS (Active Directory, LDAP, any other IS such as SAP, MS CRM, ..) and displayed in 2Ring CA’ interface. Users do not have to look up anything and all information is within hand’s reach, while administrators do not have to re-input any data in 2Ring CA.
Includes 23 Reports2Ring CA comes with a very strong reporting package. Every report can be further adjusted by the time, price list used, call type (incoming, outgoing, external), cost center, call category, and many other variables. The final report can be saved and scheduled for automatic receipt as an e-mail.
Is Purely Web BasedEven your company’s administrators will fall in love with 2Ring CA because there is no need to install any additional software on employees’ PCs.
Works with User Roles and RightsWith 2Ring CA’s support for unlimited depth of corporate hierarchy, managers see information about the calls of subordinates, while subordinates cannot see the calls of their managers. Moreover, access to individual sets of reports can be granted to all employees.
Is International2Ring CA allows simultaneous operation in different languages so every user may set his own language preference. 2Ring CA supports the use of multiple currencies and multiple regions, each with its own calendar.
Resolves Phone Calls Travelling Through More Than One SystemIn complex telephony environments, a call can be routed through several call control systems, and thus every system generates its own record about the call. With 2Ring CA is able to associate these records together and display the call as one record within reports, while 2Ring CA does not forget the calls' complete routing history.
Is Virtual ReadyNo problem deploying 2Ring CA to VMware server or to Microsoft HyperV.