BRATISLAVA — September 12, 2011 — Today, 2Ring announced the immediate availability of
NetFAX version 3.1. This new version of 2Ring’s well-established business fax solution brings enhancements in several fields. Most importantly,
NetFAX 3.1 introduces
- personal identification of the fax’s sender and receiver
- cover page editor
- support for multi-tenant environments
The most visible change for the end-user is that
NetFAX v3.1 doesn’t only identify the user with a fax number, but now also adds a corresponding identification of the sender/receiver‘s company, and even name and surname if such data is available in the information system. In other words,
NetFAX v3.1 introduces automatic identification of a fax sender and receiver in multiple places throughout the web user interface and also on the fax’s cover page, headers and footers. To enhance fax numbers with more personal contact identification, it is necessary to use a 3rd party tool, e.g. “2Ring IPPS Synchronization Module” – this module automatically synchronizes contact data from selected IS, such as MS AD, LDAP, and Microsoft Exchange, and is already used by a vast majority of companies using 2Ring IPPS, or it can be purchased separately for use with
NetFAX.
NetFAX v3.1 also adds a web-based cover page editor for the easy creation and customization of a company-wide cover page. Thanks to this editor, the marketing department will have full control of the texts and image positioning on the cover page’s layout for incoming and outgoing faxes. If shared with all users, then they can modify the company-wide cover page for specific use by their department or can even create a cover page for personal use.
Significant improvements are also introduced to the
NetFAX administration:
- Routing patterns are now assignable to the transmission direction, and thus can be used for nearly any routing scenario
- A complete transmission history with full routing log is now ready to help you analyze any complex routing scenarios
- The option to create “user entities” was extended to allow administrators to disable and enable tenants/departments/users and then assign routing patterns to appropriate modem lists
To sum up, thanks to added support for multi-tenant environments,
NetFAX v3.1 is a business fax solution that is also fully suited for service provider environments.
ABOUT 2Ring
2Ring is a flexible producer of software for IP telephony (Unified Communications) and Contact Centers that enhances the potential of business communication. 2Ring is ranked among the fastest growing IT companies according to Deloitte Technology Fast 50 CE (2008, 2010).
2Ring’s suite of products includes
IPPS (IP Phone Services) that enables companies to integrate contacts and database information with desk phones and wireless handsets and a state-of-the-art
AGENT DESKTOP that enables Cisco Unified Contact Center Enterprise deployments to be easily integrated with information systems and that prolongs the after-call
WRAP-UP collection time to the call’s entire duration. Moreover, 2Ring products also include
MACC – Multitenant Admission Control Center,
NetFAX – a proven business fax solution, and
TAS – a highly flexible CALL ACCOUNTING solution.
MORE INFORMATION
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Company website:
www.2Ring.com