Is Independent from the Call Control SystemEven in completely diverse environments, for calculating a call’s cost as well as for reporting, 2Ring TAS (Call Accounting System) is the only tool that you will ever need.
Includes Support for Cell Phones Nowadays, a unified view of a company’s telecommunication costs is not possible without covering employees’ cell-phones. Therefore, besides supporting data from all types of IP PBX and TDM PBX, TAS includes support for the automatic import of detailed telco bills from cell phone providers. Managers not only see costs related to the desk phones, but also cell phone spending.
Links Data from the Company’s ISExternal data about users and cost centers (such as the name of the called or calling party, accounting/project codes, etc.) are read from your IS (Active Directory, LDAP, any other IS such as SAP, MS CRM, ..) and displayed in TAS’ interface. Users do not have to look up anything and all information is within hand’s reach, while administrators do not have to re-input any data in TAS.
Includes 23 Reports2Ring TAS comes with a very strong reporting package. Every report can be further adjusted by the time, price list used, call type (incoming, outgoing, external), cost center, call category, and many other variables. The final report can be saved and scheduled for automatic receipt as an e-mail.
Is Purely Web BasedEven your company’s administrators will fall in love with TAS because there is no need to install any additional software on employees’ PCs.
Works with User Roles and RightsWith TAS’ support for unlimited depth of corporate hierarchy, managers see information about the calls of subordinates, while subordinates cannot see the calls of their managers. Moreover, access to individual sets of reports can be granted to all employees.
Is InternationalTAS allows simultaneous operation in different languages so every user may set his own language preference. TAS supports the use of multiple currencies and multiple regions, each with its own calendar.
Resolves Phone Calls Travelling Through More Than One SystemIn complex telephony environments, a call can be routed through several call control systems, and thus every system generates its own record about the call. With TAS is able to associate these records together and display the call as one record within reports, while TAS does not forget the calls' complete routing history.
Is Virtual ReadyNo problem deploying TAS on a Virtual PC or to a VmWare server.