2Ring is incredibly excited to announce a brand new major #release of #2RingCX #Dashboards & #Wallboards! Version 9.0 introduces many #features and truly takes #realtimereporting and #realtimealerting in #contactcenters to an entirely new level. Some of the much-anticipated highlights of this latest release are: Real-time interactive sorting and filtering in grids, live layout previews when hovering over layout names, simple drilldowns, personalized layouts, and more. We invite you to read the #pressrelease so you can learn all about the game-changing enhancements v9.0 brings to the modern contact center. 📈🔝😊 Read more: https://lnkd.in/gkJe7FSp #CCTR #CloudContactCenter #CiscoCC #Five9 #WebexContactCenter #GenesysCloud #AmazonConnect #CCTR #UC #UCOMS #Technology #Managment #ContactCenterTechnology #UCCX #UCCE #PCCE #CX #CustomerExperience
2Ring
IT Services and IT Consulting
Every call center needs 2Ring®. Providing contact center services & solutions since 2001 #CCTR #CX #UCOMS #CiscoPartner
About us
In an increasingly competitive world, 2Ring understands that it’s vital to offer a world class customer journey in order to retain existing customers and attract new ones. With our seamless integration into Cisco Contact Center & UC technologies you can offer your customers an unrivaled experience & enhanced satisfaction. 2Ring Gadgets for Cisco Finesse – is our market leading solution that creates a truly unified work space for contact center agents. The Gadgets enhance their performance by, offering integration into business critical applications such as CRM & service platforms, improving collaboration within the contact center and offers consistent agent performance and messaging. On top of this our Dashboards & Wallboards highlight real-time analytics, giving the right people the right information at the right time, enabling them to make key business decisions based on facts. We are a truly global organization with dual Headquarters in EMEA & the USA, whilst our ever expanding partner network offers reach into even the most remote of locations. Both our partners & end users alike, have access to our highly skilled DevOps teams ensuring that features and functions of the 2Ring platform are developed with the customer in mind. This allows all three parties to be at the forefront of innovation within the contact center world. In 2018, 2Ring were awarded the Most Innovative Agent Tool by Cisco, which caps a long line of achievements during our 20 year relationship. 2Ring are the highest level Cisco partner for ISVs & were awarded the “Cisco Preferred Solution Partner” status in 2011. 2Ring solutions for Cisco Contact Centers have been added to Cisco’s global price list in 2017. By deploying solutions from the 2Ring portfolio, you can address & solve the three biggest challenges in contact centers. Improving the Customer experience, ensuring consistent agent performance & utilizing the greatest tools to get the best out of your contact center.
- Website
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https://www.2Ring.com
External link for 2Ring
- Industry
- IT Services and IT Consulting
- Company size
- 51-200 employees
- Headquarters
- Bratislava 2
- Type
- Privately Held
- Founded
- 2001
- Specialties
- IP Telephony Applications, Unified Communications, Contact Center Applications, Collaboration, Cisco, Cisco UCCX / UCCE platform, Software Development, Cisco Finesse, Cisco CC ENTERPRISE platform, Cisco CC EXPRESS platform, Reporting, CCTR, Dashboards, Wallboards, CX, UC, Contact Center, Customer Journey, Cisco Partner, and Integration
Locations
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Primary
Galvaniho 15/C
Bratislava 2, 82104, SK
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3626 Fair Oaks Blvd.
Suite 100
Sacramento, CA 95864, US
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Generála Svobody 50
Liberec, 460 01, CZ
Employees at 2Ring
Updates
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2Ring reposted this
We’re excited to have 2Ring as one of our Silver sponsors for Interactions 2024! Join us in Las Vegas, June 10-12, for this incredible opportunity to connect with CX industry leaders and experience CX AI Realized. https://okt.to/SM5Iio #NICEi24 #CustomerExperience #CXAIRealized
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There's still time left to visit with our 2Ring team at #Genesys #Xperience24 😊 Stop by and say "Hi!" to Michal Grebac and Tom McCain, and discover how our powerful #realtimereporting and #realtimealerting solution for #GenesysCloud #CX can elevate your contact center to new heights 🚀📈 See you there! #Dashboards #Wallboards #GenesysCloudCX #AppFoundryPartner
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Brian Mazur from 2Ring gave an exceptional presentation this Monday evening at the May #WebexContactCenter tech summit in Richardson, TX! Our #2RingCX #Dashboards & #Wallboards provide robust #realtimereporting and #realtimealerting capabilities for #Webex #contactcenter. If you'd like more details or a personalized demonstration, don't hesitate to contact us. And if you're attending the summit, please visit our sponsor table to learn more 😊 #UCOMS #WebexCC #WxCC #CiscoCC #CiscoPartner #WBXCC #ContactCenterSolutions #RealTimeReporting
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⏰ Don't miss out! There's still time to stop by the #2RingCX booth (No. BS12) at #Genesys #Xperience24 for a chance to win an #Xbox S! Today is the last day of the event, so hurry over and enter for your shot at the prize. See you soon! 🎮 #GenesysXperience #2Ring #GenesysPartner #AppFoundry #CX #Dashboards #Wallboards #RealtimeReporting #RealtimeAlerting
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Exciting news for #Genesys #Xperience24 attendees! 🧦 Stop by the #2RingCX booth at the event to snag a pair of our exclusive 2Ring branded socks! Limited supply available, so don't miss out. See you there! #GenesysXperience #AppFoundryPartner #GenesysPartner #Dashboards #Wallboards
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#2RingCX hosted another awesome happy hour event at the TEXAS steakhouse during the May #WebexContactCenter tech summit in Richardson! 🎉 A big thanks to everyone who joined us and made it such a fun-filled evening! Cheers! 😀 🥂 #2RingCX #UCOMS #CiscoCC #WebexCC #WxCC #CiscoPartner #CiscoContactCenter #Dashboards #Wallboards
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2Ring reposted this
Director of Channel Sales, North America | CX | Collaboration | Contact Center | CRM connectors - Salesforce, MS Dynamics, ServiceNow | Business Intelligence & Dashboards
I am very excited to be participating in the Cisco #WebexContactCenter summit! Please stop by our table to learn about our robust #Dashboards & #Wallboards for #WxCC and grab a pair of nifty 2Ring socks. #RealtimeReporting #RealtimeAlerting #CiscoCC #CiscoPartner #UCOMS #ContactCenterSolutions #CX #2RingCX
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Day 2 of Genesys #Xperience24 will be shortly underway! Make sure to visit 2Ring at booth BS12 in the #expohall for a chance to win an #Xbox S. Best of luck and we can't wait to show you how our amazing #Dashboards & #Wallboards integrate into your #GenesysCloud #contactcenter. See you there! 😊📊🎮 #GenesysXperience #GenesysPartner #AppFoundry #AppFoundryPartner #RealtimeReporting #RealtimeAlerting #CX